![]() Lots of functionality -but required minimal training Overall, we would certainly recommend the eBuyerAssist tool for overall performance & functionality at a very attractive total cost of ownership. Reporting tool could be updated to be less demanding on manual manipulation. Ability to apply financial adjustments to invoice matching / posting stage against orders.credits particularly. Pros: Good simple system that does a clean job, user experience is good, great customer service, easy to implement & Mikrofax support to implement was effective, overall attractive total cost of ownership.Ĭons: Not many.mainly ability to alter orders part way through once part-received stage passed. We have applied 'punchout' facility with 1st Tier computer manufacturer as supplier.very effective & used in case study.Ĭustomer support from Mikrofax has been 1st Class with a quick turnaround of any issues. Internal customer feedback extremely positive on ease of use & content / structure, which is managed by our small strategic Procurement team. Our business users (internal customers) number 300+ and they populate Purchase order templates easily & successfully with little error given they are not Procurement people we do not use Requistion stage on tool. We have tried to contain customisations due to complexities of small changes causing knock-on issues elsewhere. Product modular approach provides great flexibility to us at affordable cost. ![]() A decentralised procurement business user 'self-serve' application at Unum Ltd ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |